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Pictor Acadmey

‘Believe and Succeed’


CORONAVIRUS - Information and Help

7th September 2020

Papyrus: Parents' Guide To Keep Kids Suicide-Free

Papyrus – a national suicide prevention charity has launched a new guide to help desperate parents who fear for their children’s lives, the new guide offers practical and professional advice to help break the silence around self-harm and suicide and encourage fearful parents to talk to their children before it is too late. The guide, Supporting Your Child - Self-Harm and Suicide, has been endorsed by the Royal College of Emergency Medicine.

Tips and Rescources for Parents Carers - including talking about the Coronavirus.


Thursday 23rd April

Advice for Parents If Your Child Is Unwell During Coronavirus.

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself. If you have any questions, concerns, please click on file below.


Wednesday 22nd April

Information about keeping your child safe online whilst at home.  Click on file below for worksheet.


Monday 20th April 2020

Bereavement Advice

Please click file below for information and helpful links to agencies who will help you through any issues surrounding bereavement and loss.

CAMHS - Help and Information for Young People, Carers and Professionals to support mental health and well-being.

KOOTH - Online confidential mental health counselling for young people.

SALFORD THRIVE - Information including Dads Matter and LGBTQ + Young People.


17th March 2020

New information.


Message sent on behalf of: Geoff Catterall - Head of Service - SEN and Complex Needs

For the attention of: Primary Headteachers / Secondary Headteachers

Subject: Salford Contacts for SEND health queries during the COVID 19 Pandemic


Dear Headteachers,


Salford Contacts for SEND health queries during the COVID 19 Pandemic

The numbers below are available Monday – Friday during office hours and are for quick and easy access to health professionals where there are urgent queries about a child or young person with special educational needs.


For general health queries:

  • Parents are still advised to seek advice from their GP. They are able to give advice via telephone and arrange face to face appointments where these are needed.
  • When you child is ill or injured it is very difficult to decide who  you should contact to get help  . During the current situation and while the government  is asking everyone to stay at home  the  guidance at the end of this document   may help you


For Medical queries

  • A Paediatrician is available on 0161 206 0253
  • Urgent new referrals will be dealt with as normal and discussed via the telephone or seen face to face if this is needed.
  • Existing appointments have been converted to telephone appointments and parents notified of this by letter
  • Review appointments will still happen but may be delayed
  • If a child is awaiting a review appointment and there is concern which is urgent and cannot wait then please contact the above number


For Therapy queries

Speech &Language Therapy

  • A Speech and Language therapist is available on 0161 206 2509  or via the Speak Up Salford website https://www.speakupsalford.nhs.uk/
  • Urgent feeding referrals will be managed as usual and discussed via the telephone in the first instance. If a face to face appointment is needed this will take place at Pendleton Gateway or within the home setting if no family members are showing symptoms of covid-19. Please note that therapy staff will be wearing protective equipment.
  • We are not currently accepting any new referrals for communication difficulties, but we can give advice if you contact us on the  helpline above
  • All existing  appointments have been converted to telephone appointments and parents will be notified of this by letter
  • For children on our caseload with EHCPs and/or were already receiving regular therapy we will try and make contact with you to talk parents through a home therapy plan.
  • The SLT team are also exploring ways to use video calling and  video advice clips  to provide more support to families at home.


Occupational Therapy & Physiotherapy

  • A physiotherapist / Occupational therapist is available on 0161 607 1448
  • The service  will  ensure that as much of a child’s postural management equipment is available at home as possible 
  • All caseload children will be provided with an updated at home therapy plan to help parents/carers  to continue to support their child A member of the  team will be available over the phone to support families  with any concerns about a child’s therapy or the equipment. If it is identified that a home visit is needed  to review equipment, then this will be offered  as long as there is  no one in the family home that are showing symptoms of coronavirus. We may also contact families over the phone to carry out  review


  • All children who had an appointment in a clinic will be telephoned within a week of that appointment to be reviewed over the phone. If the therapist needs to see your child you will be invited to a face to face appointment at either Pendleton or Swinton Gateway.


  • The team are exploring ways to use video calling to provide more support to families at home.
  • The team are still accepting referrals. Urgent referrals will be contacted by phone for an initial assessment. Routine referrals will be allocated a telephone clinic appointment  in line with our usual  waiting times. A letter will be sent about   this appointment.


For Mental Health queries

CAMHS is open Monday to Friday, 9am-5pm and can be contacted on the following telephone numbers:

  • Salford CAMHS Tel: 0161 518 5499   
  • CAMHS 16/17 Service( Emerge )   Tel: 0161 226 7457
  • New Referrals are being received as usual will be reviewed by a clinician who will decide if CAMHS is the right service for you.  If so we will ring you to discuss your worries and make a plan with you.
  • If you are already a CAMHS patient your named worker will keep in touch by telephone with in the next 4 weeks.  Some young people may need to continue to be seen face to face in CAMHS,  we will be in touch to arrange this.
  • CAMHS continues to support our local hospitals and young people who are in crisis and require urgent appointments.
  • CAMHS have a daily duty worker available to offer advice and support to families, carers and young people and professionals
  • This  website contains lots of useful information:

Covid19 Advice for Parents when a Child is Unwell or Injured (see below)

Kooth Online Counselling Flyer - Online Mental Health Platform for Young People (see below)

Greater Manchester health and care providers and the voluntary sector are stepping up support for people with mental health needs, learning disabilities and autism during the COVID-19 crisis. Please see more information by clicking the link below :-

Coronavirus - Mental Health and Wellbeing for all.

Please click on the file below which includes resources and information for Parents/Carers and Children around Mental Health and Wellbeing during the Coronavirus Outbreak.  March 2020

  • The Launch Project: Doing emergency packs for people self-isolating or finding it hard to get out  0161 883 3192


  •  Salford Assist: People in crisis who don’t have money for food or heating call 0800 694 3695


  • Costcutter Eccles: Offering free delivery for elderly and vulnerable 07958241154/ 07544371341


  • The Tatton: Ordsall Café. Hold the bread and butter project. Family Shopping from £7 0161 872 6011


  • Go Local Whit Lane: Offering basic living packages to the elderly of Whit Lane and surrounding area. A bottle of milk, bread, toilet roll and a bottle of water. Delivered for free. 07494522674


  • Iceland Salford Precinct: Open for over 65’s 9-11 on a Wednesday


  • If you are down to £4 on your gas and electric pay and go. You can phone your provider and ask for a fuel voucher. You can do this twice a year and don’t have to pay it back. £40 credit will be given to you.


  • If you can’t get baby formula, if you ring your local pharmacy they should be able to order you some.


Or if you look on the back of the baby formula tin some have helpline numbers and they should be able to deliver some to you. ) (I have read this one may not be true but trying isnt going to harm anyone)

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